At Livetec we are on a mission to ensure that we’re always in a position to support farmers across the UK, whenever they need us.
We understand that on-farm events don’t always occur at the most convenient of times. They don’t always take place during standard office hours.
Farming is truly a 24/7 operation, which means that we must ensure we’re available to our clients around the clock, offering support, advice, and guidance no matter what.
For example, in cases where a notifiable disease outbreak is suspected, it is your legal duty and obligation to report the outbreak to the Defra Rural Services helpline immediately. Should you feel unsure about whether or not the signs you’re seeing qualify as suspected disease, you need to be able to access expert advice instantly.
That’s why we’re pleased to announce the launch of our emergency help form. Available via our website at any time of day – all year-round – our new form makes it easier to connect with Livetec in the event of an urgent on-farm situation.
Your 24-hour digital helpline
Our easy-to-use online emergency help form will act as your 24-hour helpline, enabling you to fire urgent enquiries directly to Livetec. We’ll respond as soon as possible, in the most efficient, effective way.
When your enquiry reaches the right Livetec department quickly, we’re better able to respond to your needs in the best possible way. Whether that’s providing time critical advice over the phone about a potential risk, securing a standby team should a real threat be anticipated on your farm, or deploying our emergency response unit to your site, we offer a wide range of professional support services, around the clock, when you need us most.
Tailored support, when you need it
Our new digital emergency help form is available at all times, via the Livetec website. All you need to do is complete the form with your name, contact details, and information about your situation, and click submit. We’ll do the rest. We’ll forward your message to the team that’s best suited to handle your emergency and get in touch with you – to help, support, and guide.
Visit our dedicated emergency help page to contact our team urgently, and benefit from expert, tailored support to help you handle whatever you’re facing.
